Outsourcing vs In-house: Which path a Startup Entrepreneur should Take?

Our valuable client has demanded a new service – should we hire an outside agency to provide it?

Should we take care of transportation and logistics ourselves?

Should we outsource designing of logo, stationery and marketing material to a freelancer?

These are all common question startup founders face frequently and often struggle with. We need to make many more similar decisions, almost daily, which require us to choose from one out of the three options below:

  1. Hire Staff on Salary and provide the service in-house
  2. Hire Contract Staff or Freelancers to provide the service on your behalf
  3. Outsource to an external agency

Let’s break this problem down, and consider the various aspects one by one.

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How Much Should a Doctor in India Charge for a Consultation

What is the value of 15 minutes of a doctor’s time?

As an urban Family Physician in Gurgaon, I charge Rs 400 for a consultation, with free follow-up for 7 days after that. Home Visits are charged Rs 1000-2000 during day time (depending on distance), and Rs 1500-3500 at night.

Personally, I feel that I charge very less compared to the value I’m delivering to the patients and their families. But I’ve realised, that from a business perspective, that feeling is largely irrelevant.

What matters is

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